• • If I book air through Norwegian Cruise Line, when will I receive my flight information?
    Flight schedules are ticketed approximately 30 days prior to the embarkation date. An electronic confirmation with important flight information will be sent to the email on record.

• • Can my cruise reservation be booked with placeholder names until I am closer to sailing?
    All guests must provide their full legal name exactly as it appears on their passport or required travel documentation. If your cruise confirmation does not reflect the full legal name of all guests on the reservation, please contact Norwegian Cruise Line at 1-800-327-7030 or your Travel Advisor immediately. Failure to provide full legal names may result in additional fees and denial of boarding by the airline.

• • Can I customize my flights and forfeit the air promotion?
    For guests who prefer customized air arrangements such as specific airline carriers, routing, upgrades, or adding a specific layover, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 75 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.

• • I just received my air confirmation and would like to change my flights?
    Flight customizations are available up to 75 days prior to sailing. Please call the Air Department at 1-866-625-1163 to request a quote.

• • I have multiple staterooms traveling together. Can we all be guaranteed on the same flight?
    Guests traveling in separate reservations/staterooms cannot be guaranteed on the same flight. For guests who prefer customized air arrangements to be secured on the same flight, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 75 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.

• • How many connecting flights will I have if I am traveling domestically to and from my cruise vacation?
    For domestic travel, we strive to secure flight itineraries with no more than one connecting flight and minimize layovers that exceed three hours.

• • How many connecting flights will I have if I am traveling internationally to and from my cruise vacation?
    For international travel, we strive to secure flight itineraries with no more than two connecting flights and minimize layovers that exceed five hours. Connecting flights through other countries may be required. Please note if you are flying to Europe, you may be routed through Canada.

• • I am flying into the embarkation city the day prior to the start of the cruise. What is the latest time my flight can arrive?
    If you reserve a pre-cruise hotel through Norwegian Cruise Line or deviate your travel dates, we strive to secure a flight itinerary that arrives to the embarkation city no later than 7:00 p.m. This is dependent on flight schedules and availability.

• • I am flying out of the disembarkation city the day after the end of the cruise. What is the earliest time my flight can depart?
    If you reserve a post-cruise hotel through Norwegian Cruise Line or independently, we strive to secure a flight itinerary that departs from the disembarkation city no earlier than 9:00 a.m. This is dependent on flight schedules and availability.

• • If I deviate my dates and booking hotel independently, do I have to find my own way to and from the port?
    Transfers are available at an additional cost to and from the airport to the pier only on the day of sailing. Please contact Norwegian Cruise Line at 1-800-327-7030 for more information.

• • I reside on the West Coast and my cruise ends on the East Coast. Can I avoid an overnight flight?
    When flying West to East in North America, if your destination is more than three hours travel time you may be reserved in an overnight (red eye) flight.

• • My cruise ends in Honolulu, Hawaii, why is my flight departing up to 11:59 p.m.?
    For cruises concluding in Honolulu, you may be reserved on a flight that departs up to 11:59 p.m. This is due to geographical location of the Hawaiian Islands and flight availability.

• • My cruise arrives in a disembarkation port on the Eastern U.S. or Canada in the morning. Why does my flight depart up to 10:30 p.m.?
    For cruises concluding in Eastern U.S. or Canada, you may be reserved on a flight that departs up to 10:30 p.m. to secure a more direct route with minimal connections.

• • I am sailing from PortMiami, what airport will I fly in and out of?
    When sailing to or from Port Miami, your flights may arrive or depart at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL). Ground transportation is available at the same cost for both airports.

• • I am sailing from Port New York City (Manhattan Cruise Terminal), what airport will I fly in and out of?
    Guests embarking or disembarking in Manhattan Cruise Terminal (New York City) may be reserved on flights arriving or departing at LaGuardia Airport (LGA), Newark Liberty International Airport (EWR) or John F. Kennedy International Airport (JFK). Ground transportation is available at the same cost for all three airports.

• • My cruise arrives/departs from Quebec City, Canada. Why are my flights booked to arrive/depart from Montreal (YUL), Canada?
    As a result of limited flight availability into Quebec, guests embarking or disembarking in Quebec City may be reserved on flights arriving or departing from Montréal-Pierre Elliott Trudeau International Airport (YUL). Ground transportation is available at the same cost from Montréal-Pierre Elliott Trudeau International Airport (YUL) or Québec City Jean Lesage International Airport airports.

• I am sailing on a cruise which arrives/departs in another continent. Why are my flights booked to travel up to two days before my vacation starts?
  Guests travelling from North America to international destinations (other than Europe) may require a flight itinerary that departs two days prior to embarkation to account for the difference in time zones.

• Do you know about our deviation program?
  We can arrange flights that arrive or depart up to two days before or after your cruise, so you can make the most of your vacation.

  Date deviations can be added up to 75 days prior to embarkation for existing reservations. An air credit of $25 per guest per deviation will be applied to your reservation. Excludes any 2nd guest flies free offer.

  Adding or removing a date deviation updates the air dates on the original reservation. If the change is made inside the cancellation period, a cancellation fee may apply.

  Some sailings may not be eligible for date deviation requests.

• Can I reserve shore excursions without knowing my flight information?
  If you reserved your air through Norwegian Cruise Line, please note that post-cruise disembarkation shore excursions can only be added or modified up to 75 days prior to sailing.

  If you purchased a post-cruise disembarkation shore excursion, we will book a return flight that departs at least three hours after the conclusion of the tour.

  In the event flight options are limited and we receive a flight change or cancellation from the airline, your shore excursion may be cancelled to accommodate the new flight schedule.

Norwegian Cruise Line reserves the right to modify and otherwise change these Terms and Conditions at its own discretion. Except as provided for in the immediately preceding sentence, no amendment, modification or waiver to these Terms and Conditions shall be binding on Norwegian Cruise Line unless made in writing and signed by an authorized officer of Norwegian Cruise Line.

These terms and conditions are part of and subject to Norwegian Cruise Line website policies including but not limited to the legal notice, the additional terms and conditions including the guest ticket contract, and privacy policy.

Click the link below to access additional terms and conditions:

Air/Sea Program