Cruise line deposit, gratuity and cancellation schedules as of Jan 1, 2016

 

Every Cruise line sets their own deposit amount, gratuity and cancellation schedule. These amounts are subject to change.

 

Gratuities can be adjusted up or down at your discretion onboard by speaking to the purser.

Carnival , Celebrity, Costa, Cunard, Disney, Holland, MSC, Norwegian, Princess, Royal Caribbean

Or, click here to see them all at a glance Cruise Length in Days 

NOTE- Sometimes cruise lines have promotions with reduced deposits! If the deposit on your hold is a reduced deposit, then that is all you have to pay!


Carnival

 

Deposit:

For Carnival sailings, 3 day sailings require $100 per person, 4 day sailings are $150 per person, 5 day sailings are $200 per person, 6-7 day sailings are $250 per person, 8 day sailings are $400 per person, and 10-11 day sailings are $400 per person.  

For Carnival cruises going to Alaska, the deposit amount is $350 per person while Panama Canal cruises are $500 per person.

Carnival cruises going to Europe are $350 per person for 7 day sailings, $400 per person for 9 day sailings, and $500 for sailings 12 days or longer.

 

Gratuities:

For all cruisers over the age of 2, Carnival automatically adds a $12.95 per person/per day gratuity to each guest’s sea-pass card on the last night of the sailing.

 

Cancellation Schedule:

Deposits are refundable except for cruises booked under the early and super saver fare code, the deposit amount is non-refundable.  All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit minus a $50 per person service fee.

The future cruise credit must be used on a sailing within 24 months from the date of cancellation and can only be applied to your cruise fare. Any unused portion will be forfeited.

For cruises booked under the Super Saver fare code, the deposit is non-refundable.

For cruises that are 2-5 days in length. the cancellation charge is as follows:

Up to 61 days prior to departure - No penalty except Instant, Early, and Super Saver Fares

60-45 days prior to departure - Deposit

45-30 days prior to departure - Deposit or 50% of Total Fare (whichever is greater)

29-15 days prior to departure - Deposit of 75% of Total Fare (whichever is greater)

14 days or less - 100% of Total Fare

For cruises that are 6-9 days in length, the cancellation charge is as follows:

Up to 76 days prior to departure - No penalty except Instant, Early, and Super Saver Fares

75-56 days prior to departure - Deposit

55-30 days prior to departure - Deposit or 50% of Total Fare (whichever is greater)

29-15 days prior to departure - Deposit or 75% of Total Fare (whichever is greater)

14 days or less - 100% of Total Fare

To read more about Carnival’s cancellation fees , please click here.

Pay deposit now

 


Celebrity

 

Deposit:

For 1-5 day sailings, the deposit amount is $100 per person.  For 6-8 day sailings, the deposit amount is $250 per person while sailings 9 days or longer, the deposit amount is $450 per person.  

For suite categories or higher, the deposit amount is doubled.

 

Gratuities:

• $12.95 per person, per day in standard staterooms

• $13.45 per person, per day in Concierge Class and AquaClass staterooms

• $16.45 per person, per day in Suite Class

An 18% gratuity will be automatically added to all beverages, mini bar purchases, spa and salon services. Additional gratuities may be added at your discretion.


Cancellation Schedule:

For Sailings ranging in length from 1-4 days, cancellation fees are as follows:

75 days or more prior to departure - No penalty

74-57 days prior to departure - Deposit amount

56-29 days prior to departure - 50% of total price minus taxes and fees

28-15 days prior to departure - No refund minus taxes and fees

 

For Sailings 5 days or longer, cancellation fees are as follows

90 days or more prior to departure - No penalty

89-57 prior to departure - Deposit amount

56-29 prior to departure - 50% of total price minus taxes and fees

28-15 prior to departure - 75% of total price minus taxes and fees

14 days or less - No refund minus taxes and fees

To read more about Celebrity’s cancellation fees, click here. 

Pay deposit now

 


Costa

 

Deposit:

For all Costa Comfort and Deluxe cabins booked with us, the deposit amount for military families is reduced to $100 per guest in the cabin! This is greatly reduced from Costa's the $400 per person ($250 per person for the Caribbean) deposit amount. Basic/Value cabins will still have the $400 per person NONREFUNDABLE deposits. Deposits also apply to kids on Costa, except when their cruise rate is $0.

 

Gratuities:

For Europe, Dubai, and all cruises departing from non-U.S. ports, the gratuity charge is 8 euros per person, per day. There is no charge for children aged 3 and under while children aged 4 to 14 will be charged 40% of the gratuities for their sailing.

 

Cancellation Schedule:       

*New* Cancellation charges, per person, will be assessed as follows for all sailings starting March/April 2018 and beyond:

Costa "Basic Guarantee Status cabins":

90 or more days prior to sailing: 15% penalty (This means that deposits of this type are NONREFUNDABLE)

89 - 57 days prior to sailing: 25% penalty

56 - 30 days prior to sailing: 50% penalty

29 - 15 days prior to sailing: 75% penalty

14 days or less prior to sailing: No refund (100 percent cancellation charge)

       

Costa Comfort & Deluxe Cabins:

90 or more days prior to sailing: Full refund, this means that these cabin types are refundable up until this point

89 - 57 days prior to sailing: Deposit amount will be kept as a penalty

56 - 30 days prior to sailing: 50% penalty

29 - 15 days prior to sailing: 75% penalty

14 days or less prior to sailing: No refund (100 percent cancellation charge)     

 

Cancellation charges, per person, will be assessed as follows for all sailings through March 2018:

Non-Caribbean:                                                                                         

90 or more days prior to sailing: Full Refund

89 - 57 days prior to sailing: Deposit Amount (plus $50 fee for air cancellation)

56 - 30 days prior to sailing: 50 percent of cruise fare/air add-on/hotel

29 - 15 days prior to sailing: 75 percent of cruise fare/air add-on/hotel

14 days or less prior to sailing: No refund (100 percent cancellation charge)  

                                                      

Caribbean:

76 or more days prior to sailing: Full Refund

75 - 57 days prior to sailing: Deposit Amount (plus $50 fee for air cancellation)

56 - 30 days prior to sailing: 50 percent of cruise fare/air add-on/hote                         

29 - 15 days prior to sailing: 75 percent of cruise fare/air add-on/hotel

14 days or less prior to sailing: No refund (100 percent cancellation charge)

To read more about Costa’s cancellation penalties, click here.

Pay deposit now

 


Cunard

 

Deposit:

Cunard Cruise Line requires 25% of your cruise price for your deposit.

 

Gratuities:

All guests travel on Cunard’s ships will be charged $11.50 per person, per day for all passengers traveling in the Britannia accommodations while passengers in the Grill Class will be charged $13.50 per person, per day.

 

Cancellation Schedule:

The final payment isn't due until 90 days before sailing, cancellation fees from Cunard begin that same day!

For voyages less than 30 days in length, the cancellation fees are as follows:

120-91 prior to departure - No penalty

90-61 prior to departure - Deposit amount

60-31 prior to departure - 50% of full fare

30-15 prior to departure - 75% of full fare

14 days or less - 100% of full fare

For voyages greater than 30 days in length, the cancellation fees are as follows:

120-91 prior to departure - Deposit amount

90-61 prior to departure - 50% of full fare

60 days or less - 75% of full fare

Pay deposit now

 


Disney 

 

Deposit:

Disney requires 20% of your cruise price for their deposit.  

 

Gratuities:

Gratuities can be pre-paid up to three days before the cruise departure or they will be automatically charged to each guest’s onboard account.  

Gratuities are $12 per passenger, per day for all guests traveling on one of their cruise ships.

 

Cancellation Schedule:

 Deposits for Concierge staterooms and suites are non-refundable.

 

For 1-5 night sailings, cancellation fees are as follows:

Standard Sailings

Holiday Sailings

Penalty Amount

74-45 days prior to sailing

89-65 days

Deposit per Guest

44-30 days prior to sailing

64-43 days

50% of vacation price

29-15 days prior to sailing

42-15 days

75% of vacation price

14 days or less

14 days or less

100% of vacation price

 

For 6-9 night sailings, cancellation fees are as follows:

Standard Sailings

Holiday Sailings

Penalty Amount

89-56 days prior to sailing

104-75

Deposit per Guest

55-30 days prior to sailing

74-43

50% of vacation price

29-15 days prior to sailing

42-15

75% of vacation price

14 days or less

14 days or less

100% of vacation price

 

To read more about Disney’s cancellation fees, click here.

Pay deposit now

 


Holland

 

Deposit:

For sailings of 9 days or less, the deposit amount is $700 per stateroom or $1200 per stateroom for sailings of 10 days or longer.

For Holland Canadian sailings, deposit amounts are $800 per stateroom for sailings 9 days or less and $1440 for sailings 10 days or longer.  

 

Gratuities:

For interior, oceanview, and balcony cabins, guests will be charged $12.50 per person per day while guests in suite categories will be charged $13.50 per passenger, per day.  Gratuities apply to all guests sailing on board the ship.

 

Cancellation Schedule:

Your final payment isn't due until 75 days before sailing, cancellation fees from Holland begin that same day!

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages.

Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World, Grand Voyages, any Segment of a Grand World or Grand Voyage, 29-50 day Hawaii, Tahiti & Marquesas, Incan Empires, Amazon Explorer, 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing, Africa Explorer and Far East Explorer are subject to the follow cancellation penalties:

120–91 days prior to departure - deposit amount

90–76 days prior to departure - 60% of gross fare

75 days prior to departure - 100% of gross fare

All Holiday, Australia, New Zealand, South Pacific, Asia, Prinsendam Europe, South America and Antarctica sailings are subject to the following cancellation penalties:

90–64 days prior to departure - deposit amount

63–43 days prior to departure -  50% of gross fare

42–22 days prior to departure - 75% of gross fare

21 days or less - 100% of gross fare

For Caribbean, Panama Canal, Mexico, Canada & New England, Pacific Coastal, Pacific Northwest, Alaska, Europe, and Hawaii Sailings of 27 days or less, the following cancellation penalties will apply:

75–57 days prior to departure - deposit amount

56–29 days prior to departure - 50% of gross fare

28–16 days prior to departure - 75% of gross fare

15 days or less - 100% of gross fare

To read more about Holland’s cancellation policy, click here.

Pay deposit now

 


MSC

 

Deposit:

For MSC cruises, the deposit for 14 day or less cruises is $200 per adult deposit and $300 per adult for longer cruises.  

 

Gratuities:

For Caribbean sailings, the cruise line automatically charges $12 per passenger, per day for guests that are 14 years and older while guests aged 3 to 13 are charges $6 per passenger, per day.

For European cruises, the charge is 7 euros per passenger, per day for guests over 14 years old while guests aged 3 to 13 pay 3.5 euros.

 

Cancellation Schedule

The final payment isn't due until 90 days before sailing, cancellation fees from MSC begin the next day! If you cancel between 89 and 61 days before your cruise, MSC will keep your deposit as a cancellation fee.  



                          CRUISE < 15 NIGHTS                             CRUISE > 15 NIGHTS
89 days - 61 days Deposit Non-Refundable 109 days - 61days Deposit Non-Refundable
60 days to 46 days 50% Penalty 60 days to 46 days 50% Penalty
45 days - 16 days 75% Penalty 45 days - 31 days 75% Penalty
15 days until departure 100% Penalty 30 days until departure 100% Penalty

 

No refund will be permitted if a guest terminates his/her cruise after embarkation or while the cruise is in progress.

Cruise contracts are non - transferable.

Name changes and cruise date changes are considered reservation cancellations and are subject to the above cancellation fees.

*After the time of final payment, names can be changed up until 15 days prior to sailing for a $75 change fee. After 15 days there is a $100 change fee. Only one name is allowed to be changed per cabin, otherwise MSC will treat the booking as a cancellation.

Cancellation charges are assessed on the total fares, which include cruise fare, air-add-on, hotel packages, shore excursions and any other additional service arranged through MSC Cruises.

All pre-purchased MSC Cruises services, packages, and excursions cancelled once onboard are subject to up to 100% penalty.

Pay deposit now

 


Norwegian

 

Deposit:

For Norwegian Cruises, sailings of 1-2 days are just $50 per person, 3-5 day sailings are $100 per person, 6-9 day sailings are $250 per person, and sailings of 10 days or longer are $400 per person.

For all Norwegian Pride of America sailings, the deposit amount is $250 per person.

 

Gratuities:

Each adult is charged $13.50 per day in interior, oceanview, and balcony cabins while passengers in suite categories are charged $15.50 per person, per day for guests 3 years and above.

 

Cancellation Schedule:

Final payment is due 90 days before sailing, and cancellation fees from Norwegian begin 90 days before!

For sailings 1-6 days in length, the cancellation penalties are as follows:

75-57 days prior to departure - Deposit amount

56-30 days prior to departure - 50% or the deposit amount (whichever is greater)

29-16 days prior to departure - 75% or the deposit amount (whichever is greater)

15 days or less - 100%

For sailings 7 days or longer, the cancellation penalties are as follows:

89-76 days prior to departure - 25%

75-61 days prior to departure - 50%

60-31 days prior to departure - 75%

30 days or less - 100%

For Haven Suites, Suites, Garden Villas, and Holiday Sailings, the cancellation fees are as follows:

Greater than 120 days prior to sailing - No penalty

119-90 days prior to departure - 25% or the deposit amount (whichever is greater)

89-56 days prior to departure - 50% or the deposit amount (whichever is greater)

55 days or less - 100%

There is no Cancellation fee for guests 3-8 if cancelled outside of the 100% cancellation period.

If the reservation is cancelled within the 100% cancellation period then the applicable cancellation fee will apply for guest 3-8.

Pay deposit now

 


Princess

 

Deposit:

Princess deposits are 20% of your cruise total.  Captain’s Circle members pay 10% on select sailings.  

 

Gratuities:

An automatic charge of $12.95 per passenger, per day will be added to each guest’s stateroom account while passengers in both suites and mini-suites are subject to a gratuity of $13.95 per passenger, per day.

These gratuities are for all passengers including children and may be pre-paid up to six days before the cruise leaves.

 

Cancellation Schedule:

While your final payment isn't due until 75 days before sailing, cancellation fees from Princess begin at 180 days before!

For cruises less than 30 days in length, the cancellation penalties are as follows:

181 days or more before sail date - Full refund

180-75 days prior to departure - Deposit amount

74-43 days prior to departure - 25% of total fare

42-15 days prior to departure - 50% of total fare

14 days or less - 100% of total fare

Pay deposit now

 


Royal Caribbean

 

Deposit:

For 1-5 day sailings, the deposit amount is $100, $250 per person for sailings 6-9 days in length, or $450 per person for cruises that are 10 days or longer.

For suite or higher categories, the deposit amount is doubled.   Special fares with NONREFUNDABLE deposits will begin from Royal Caribbean starting 7/1/2017. For guests interested in reserving an upper Suite or guarantee categories W,WS, X/XB, XN, Y, YO, and Z, ZI only NONREFUNDABLE deposits are available. These NONREFUNDABLE deposits also have a change fee of $100 per guest for changes to the ship/sail date.

 

Gratuities:

Royal Caribbean automatically adds $13.55 per passenger, per day to each passenger’s seapass account on the last night of the sailing for all passengers except for infants.

 

Cancellation Schedule:

Final payment isn't due until 90 days before sailing and cancellation fees from Royal Caribbean begin that same day!

For nonrefundable deposits before the time of final payment- There will be $100 guest change penalty per guest. The rest of the amount will be provided to the client as a Future Cruise Certificate with Royal Caribbean. These Future Cruise Certificates are then valid for 1 year from that issue date before expiring.

For nonrefundable deposits after the time of final payment- Final payment cancellation penalties apply.

 

For sailings 1-4 nights in length, the cancellation penalties are as follows:

75 days or more prior to departure - no penalty

74-57 days prior to departure - deposit amount

56-29 days prior to departure - 50% of total price

28-15 days prior to departure - 75% of total price

14 days or less -  no refund minus the taxes and fees

 

For sailings 5 nights or longer, the cancellation penalties are as follows:

90 days or more prior to departure - no penalty

89-57 days prior to departure - deposit amount

56-29 days prior to departure - 50% of total price

28-15 days prior to departure - 75% of total price

14 days or less - no refund minus the taxes and fees

 

Pay deposit now

 


Cruise Length in Days

3

4

5

6

7

8

9

10+

Carnival

$100

$150

$200

$250

$250

$300

$300

$400

Carnival Alaska

$350 per person for all Alaska sailings

Carnival Panama

$500 per person for all Panama Canal Sailings

Carnival Europe

$350

$400

$500

Celebrity

$100

$100

$100

$250

$250

$250

$450

$450

Celebrity

Suite

Celebrity Suites are double the standard deposit amount

Costa

$100 for military families, $400 for non-military, and $250 for Caribbean sailings

Cunard

25% of cruise price

Disney

20% of cruise price

Holland

$700 per stateroom for sailings less than 9 days

$1200 per stateroom for sailings greater than 10 days

$840 per stateroom for Canadian sailings less than 9 days

$1440 per stateroom for Canadian sailings greater than 10 days

MSC

$100 per adult for military families, $200 per adult for non-military

Norwegian

$100

$100

$100

$250

$250

$250

$250

$400

Norwegian Suites

$250

$250

$250

$750

$750

$750

$750

$750

For sailings 6+ days, guests 1 and 2 pay $750 per person while any additional guests pay $250 per person

Norwegian Hawaii

All Pride of America sailings are $250 per person

Princess

20% of cruise price, select Captain’s Circle members are only required to pay 10%

Royal Caribbean

$100

$100

$100

$250

$250

$250

$250

$450

Royal Caribbean Suites-

-All Royal Caribbean Suites require a double deposit