About us

Mitch

Here is a picture of founders Hope and Mitch Bank on their Silversea cruise!

Here is why you can trust us!

  • We've been in business since 2001!
  • We've booked cruise and resort vacations for thousands of military families.
  • Most of our business is repeat and referral.
  • We don't take a penny from our customers. No fee to book, no fee to cancel.
  • We don't even have the ability to take credit cards.  Your card is charged by the cruise line, not us. So we never have your money!
  • The cruise lines pay us a commission which we share with our clients in the form of a discount.
  • We're CRAZY ABOUT CUSTOMER SERVICE.
  • We have experienced agents available 7 days a week.
  • It's rare that it takes us longer than 15 minutes to return emails! 
  • We have a 24-hour answering service in case you're having an emergency
  • We're a family-owned business, and we're supporting children and aging parents, just like most of you.  
  • The agent who answers the phone is likely one of the owners of the company who REALLY cares that you be treated right.
  • Have you read our reviews? We're very proud of those.
  • We're experts! We have some serious cruising experience and we know exactly what we're doing. 
  • Some of the cruise lines even tell their agents to defer to us if there is a dispute, since we know their policies better than their own agents. Seriously.
  • We have personal contacts at all the cruise lines. 
  • We have the ability and desire to fight for our clients on behalf of their best interests.
  • Our loyalty is with YOU, our customers, not to any cruise line.

Seal


Sail with us!

Your privacy is important to us. Military Cruise Deals realizes the privacy concerns of today's Internet users. We are committed to protecting your privacy online, and want to give you peace of mind by disclosing all of our intended uses of personal information.

Military Cruise Deals will not disclose any personal information about you or your travel plans to any other persons or companies. Personal information will only be divulged when required by law, or in the interest of protecting the rights and/or property of Military Cruise Deals.

As the president of Military Cruise Deals, I welcome you to our innovative system of booking cruise vacations at discounted rates. I know you will enjoy the savings and appreciate the high level of service our consultants are committed to provide.

Welcome aboard!

Mitchell and Hope Bank
Founders, Military Cruise Deals.com